At Garden Outlet Store, we understand that timely delivery is crucial to your gardening projects. Whether you’re setting up a cozy bistro set, illuminating your garden with solar lights, or adding a touch of elegance with decorative planters, we ensure that your orders reach you promptly and in perfect condition.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who need their items quickly, we use DHL or FedEx. Your order will be processed within 1-2 business days and delivered within 10-15 days after dispatch. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. Your order will be processed within 1-2 business days and delivered within 15-25 days after dispatch.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that each item is carefully packed to prevent any damage during transit. You will receive a confirmation email with your tracking number once your order has been shipped.

International Shipping

We are proud to serve customers globally, bringing the joy of gardening to your doorstep. However, please note that we do not ship to certain remote areas and parts of Asia. If you have any questions about shipping to your location, feel free to contact our customer support team at [email protected].

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving the product. Please ensure that the items are in their original condition and packaging. For more details on our returns policy, visit our Returns Page.

Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns regarding your order. Whether you need help with tracking your shipment or have questions about our products, we are just an email away at [email protected].

Thank you for choosing Garden Outlet Store. We look forward to helping you create the garden of your dreams!